Last updated July 3, 2026
Refund Policy
PandaTalk Purchases
PandaTalk payments are processed securely by Creem, our merchant of record. PandaTalk does not store full card numbers or payment account credentials. Refund, withdrawal, and cancellation requests are handled under the checkout terms shown at purchase and applicable law.
Refund Eligibility
Refund eligibility, statutory withdrawal rights, country-specific rules, discretionary refunds, timing, and payment method handling are determined by the purchase type, checkout terms, and applicable law. Nothing on this page limits any mandatory consumer rights that apply to your purchase.
How to Request a Refund
To request a refund, email support@panda-talk.com with the receipt email and Creem transaction details. We may use Creem transaction records to verify the request.
Subscriptions and Cancellations
If PandaTalk offers recurring subscriptions, you can cancel by contacting support or using the account and billing tools provided for that plan. Cancellation stops future billing according to the subscription terms shown at checkout.
Product Help
For help using PandaTalk or resolving a product issue, email support@panda-talk.com. We may ask for your receipt email or Creem transaction details so we can help investigate the issue.
Access After Refund
If a refund is issued, access to the refunded PandaTalk product or subscription will cease.
Related Terms
This policy is part of our Terms of Service. If there is a conflict between checkout-specific terms and this page, the checkout-specific terms that apply to the transaction control for that purchase.